Showing posts with label internet. Show all posts
Showing posts with label internet. Show all posts

Sunday, September 12, 2010

Gmail Wants to Prioritize My Mail?

Too much email? Google wants to start prioritizing our Gmail for us.
As a person who gets far more email than I can reasonably read, let alone make sense of, I had to take a look at this, albeit with a feeling of deep skepticism. Google says:
"Priority Inbox can help save you time if you’re overwhelmed with the amount of email you get. It attempts to automatically identify your important incoming messages and separates them out from everything else. Gmail uses a variety of signals to prioritize your incoming messages, including who you emailed most frequently and which messages you’ve recently opened as opposed to which messages you’ve deleted.

When you click the Priority Inbox navigation link on the left-hand side of your mail, you’ll see messages grouped in three sections: Important and unread, Starred, and Everything else. This is the default setup, but you may customize your sections on the Priority Inbox in Settings.

If Priority Inbox mistakes an email as important or doesn’t flag one that’s important to you, you can teach it to make better selections. Just select the message in question, and click the “mark as important” or “mark as not important” button; they’re the buttons with plus and minus icons just to the left of the Move to and Labels drop-down menus. "

Sound good? Well, I'm not so sure. It's going to prioritize people I email most frequently? Well, that sounds okay--obviously they must be important to me for some reason--but wait a minute, isn't it often more important to hear from people I rarely exchange email with? Friends I usually talk to on the phone or in person; relatives emailing to let me know someone's in the hospital; people I care about but lost touch with before email was available; journal editors and literary agents I might later have lots of contact with; genealogists who want to let me know I've made an error in my family tree... the list goes on.
How's it going to use opening email versus deleting as a signal? I often open email just because it's easier to get at the delete button from an open email. Or because I know I can quickly glance at it and file or delete it, whereas something more important has to wait because I know I'll need time to think about it.
I get a lot of mail from several academic email lists. I want to get this email--I subscribed to these lists, after all--but not all lists are equally interesting or equally urgent. Moreover, not all mail from a given list is equally important. I delete announcements about conferences happening two days from now in Germany, but I sometimes want to know about British conferences happening in two days, even though I can't go. I'm not going to propose a paper for next year's conference on Renaissance or Japanese art, but I might forward the announcement to someone who would. I don't see how Gmail is going to make very good decisions based on what I happen to open from my academic and software email lists.
Supposedly this prioritization process is going to be most helpful to people who get lots of email (I think yes for some, no for others), and for the email-bombarded who are willing to spend a lot of time upfront marking what's important to them. Hmm. I use voice-recognition software for certain projects, and that's something you certainly have to train in order for it to work well, but voice recognition software trains by becoming more familiar with the user's voice and by being corrected when it misrecognizes words. This mostly works pretty well for me because my voice doesn't vary hugely in dictation and because I dictate on projects that have a large but relatively consistent vocabulary. I avoid dictating on projects that involve a lot of foreign words and names, such as transcriptions of old lecture notes, because when I've tried that I spend too much time correcting words I'm only ever going to dictate once or twice, versus merely occasional use of foreign words. I think my incoming email is probably too much of a weird conglomeration of types of things to be effectively filtered for anything but spam.
On the other hand, I'd like to see Gmail develop better ways to filter incoming mail by topic. It does have labels, which I use a little bit; it doesn't have folders, which I'd use if it would only admit that labels aren't a substitute for folders. It needs more robust ways of searching for unread mail. I need, for example, ways to search for all those genealogical inquiries that came in on days when I had way too many other things to do; I'm interested in answering those people and at the same time those usually aren't quick emails to handle so they tend to get left till later and rapidly forgotten.
I'll be curious to hear whether people who start using the priority inbox find it works for them.

Sunday, August 23, 2009

I Hate Things Not Working Properly

Since I won't have usable internet at home for awhile, there won't be much appearing here for at least a few more days, or so I imagine. Technically there is internet... DSL flows through the phone line... but for some reason the modem I had gotten from Verizon refuses to let AT&T's bandwidth get through to the browser. Why this should be is a great mystery to me. I consider myself fairly competent with computers--after all, I use lots of different programs, I install new parts from time to time, and I can troubleshoot a fair number of things. But this doesn't make me an expert on anything in particular. How the Verizon modem can tell that the bandwidth flowing through it isn't Verizon's, I really don't know. The computer recognizes that it's getting a signal, but it's unable to make any use whatsoever of it.
So I await a new modem. I hope it won't only work with AT&T, since there's no guarantee I'll stay in AT&T territory for long.
For variety, I offer a photo of my front porch. Or is that my side porch? Let's just call it the veranda I share with the front tenant.

Tuesday, June 30, 2009

Academic Discussions

An article in today's online Chronicle of Higher Education asks whether academic e-mail lists, notably those hosted by H-Net, are moribund. Some scholars claim that blogs, Facebook, and Twitter are taking their place.
As a scholar who's used all of these except Twitter (and I'm not a stranger to Twitter, I just don't use it), my reaction was that this was ridiculous. Why?
Blogs, due to the flexibility of the form, have an important place (or should) in the scholarly world. Individuals and groups blog on a wide variety of topics. On the other hand, I think few people really want to keep track of more than about ten active blogs. Sure, you can read your blogs via a feed, but the more blogs you track, the less likely you are to notice that any individual blog has a new post. The feed doesn't show the discussion that a post has prompted, either.
Facebook is good for keeping track of friends, and some academic exchange does take place, but the scholarly is easily lost amid the more social material. More significantly, to post something of any length on Facebook, you have to put it in a Note, and comments of any significant length have to go in other Notes because the comment field only allows a certain number of characters (I'm not sure how many, but it's not a lot). Besides, while you can group your contacts within Facebook, there isn't really any good way of separating academe from everything else. I know there are some ways around this--one person I know has a Facebook identity for use with friends and a separate one for use with students, but since many of his friends are also colleagues, I think many of the links get posted in both places.
Twitter seems particularly unsuited to take over. With a 140-character limit to each Twitter message, that's a medium with severe limitations. You can broadcast your headline news with it, but how much humanities discussion is something you want to read in capsule form?
Thus, blogs, Facebook, and Twitter all have their uses, but their uses are rather different from the uses of listservs. I think I subscribe to about six academic lists, plus a shifting number of lists relating to software and other topics, which can get me up to something like twenty simultaneous lists at times. Obviously I don't read all of these messages, and I certainly don't read them all right when they arrive. But there they are, I've got them, and the ones I don't delete are categorizable and searchable. In one of those moments of semi-brain-deadness, I can go through a batch of art history or Slavic emails and see what's happening.
This, however, gets to one of the other points made in the Chronicle piece. While listservs are great for disseminating conference announcements, job postings, and book reviews, their use as a means of actual discussion has dwindled.
The amount of discussion depends on the list, though, and this has a lot to do with the number of subscribers. Too few subscribers, and the list has nothing to say; too many, and it gets noisy until people either unsubscribe or turn it into an announcement-only list. H-ArtHist has no discussion that I can see, just announcements, most of which are of no particular interest to me. This is not surprising, considering the list tries to cover the entire field, internationally. The likelihood of my hopping on a plane at the last minute to attend tomorrow's German symposium on (I'm making this up) dog iconography in 15th century Japan is pretty small. But other lists do have discussion, particularly about books people have read or want to read. H-HistSex has pretty good discussion (as it ought to!) and often H-Women does as well. Not endless discussion, but readable.
I'm not sure how the question of scholarly discussion should be resolved. The historians have the benefit of all the littler special-interest lists, which can sustain some specific discussions, but as far as I can tell, the art historians are pretty much stuck with one non-discussion list. HGCEA sends out email to its members, but I wouldn't call that a discussion list. Likewise AAH. But perhaps I'm missing something.
Where are all those art-history discussions, anyway?